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EMF Shielding Australia terms and conditions

These terms shall be governed by and interpreted in accordance with the laws of Australia which shall have exclusive jurisdiction over any disputes.

   

Terms and Conditions

Access to and use of this website both within the Australia and internationally is provided by EMF Shielding Australia on the terms set out below.

These terms are subject to change from time to time without notice so should be checked regularly. Continued use of this website will be deemed acceptance of the updated or amended terms.

      

Copyright

All copyright, trademarks, design rights, patents and other intellectual property rights in and on this website are vested in EMF Shielding or its licensors. All rights reserved.

Reproduction of part or all of the contents of this website in any form is prohibited other than for personal use or internal business use only and may not be recopied and shared with a third party. All copyright notices in the original material must be retained. This website may not be modified, disassembled, decompiled or reverse engineered in any way for any commercial purpose.

The permission to recopy for personal and internal business use does not allow for incorporation of material or any part of it in any other web-site, electronic retrieval system, publication or any other work (whether hard copy, electronic or otherwise). EMF Shielding Australia is not responsible for any file downloads.

  

Disclaimers

EMF Shielding Australia makes no warranties, representations or undertakings about:

(a) any of the content of this website (including, without limitation, any as to the quality, accuracy, completeness or fitness for purpose of any such content). This information on this website does not constitute advice or recommendation; or

(b) any content of any other web-site referred to or accessed by hypertext links or otherwise through this web-site ('Third Party Site').

EMF Shielding Australia shall not be liable for damages, losses (whether direct, indirect or consequential), expenses, liabilities, loss of profits or costs resulting from the use of, access to, or reliance upon the information given by its employees, agents or subcontractors in relation to, contained in or available through, its website.

EMF Shielding Australia does not endorse or approve the content of any Third Party Site, nor will EMF Shielding Australia have any liability in connection with any of them (including, but not limited to, liability arising out of any allegation that the content of any Third Party Site infringes any law or the rights of any person or is obscene, defamatory or scandalous).

EMF Shielding Australia does not warrant that functions, materials and information available on this website (and/or linked to this website) will be uninterrupted or error free, that defects will be corrected, or that this website or its server are free of viruses or bugs and other items of a destructive nature. The website user is responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy particular requirements for the accuracy and security of the data input and output.

EMF Shielding Australia products are designed and manufactured to minimise exposure to Electromagnetic Radiation(EMR). There are however many environmental, medical and genetic, factors that cause health effects, failed pregnancies or birth defects. EMF Shielding specifically disclaim any and all responsibility for any health effects, failed pregnancy, birth defects, any other adverse outcome or any health effect that may occur where the customer has been wearing EMF Shielding Australia products, including prior to and/or during pregnancy, or any effects that may occur, eventuate, manifest or transpire at any time subsequent to the birth.

  

General

The failure or delay of EMF Shielding Australia to exercise or enforce any right in these terms does not waive EMF Shielding Australia’s right to enforce that right.

All prices are listed in Australian Dollars AUD.

  

Shipments

Packages are generally dispatched within 2 working days after receipt of payment and are shipped via first-class post. Standard delivery time frame: 1 - 5 days depending on Australia Post. Holiday periods may cause additional delays. If you prefer delivery by DHL or special delivery with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online if appropriate. 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatc  hed at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.

 

Availability

Availability of goods can vary from day to day. Where an order has been placed and the goods are not in stock, the purchaser will be notified within two working days and advised of stock availabiltiy dates. If the purchaser then wishes to cancel the order, EMF Shielding Australia will refund the payment within 2 working days. 

  

Returns

We recommend that customers check sizes carefully against the size chart before ordering. Outer garments can be changed for alternative sizes providing that the garments have not been worn and are returned packaged in the same condition as they were dispatched. Returns are subject to a 10% restocking fee unless it can be proven by the customer that the product fails to meet specification. Where the garment and packaging are not received packaged in the same condition, then EMF Shielding will return to the customer if requested, provided the customer has paid the new outward shipping cost. Undergarments and head nets cannot be changed for health and hygiene reasons in line with Distance Selling and Sale of Goods Act regulations.

Any purchaser who may be sensitive to the material fabric or any of the products used in the manufacturing process should contact EMF Shielding in order to satisfy themselves that the material is appropriate before making a purchase. If in doubt EMF Shielding Australia will endeavor to provide a sample of the material where appropriate prior to purchase.

Products cut to size or made especially for a particular or bespoke request cannot be refunded or replaced, unless PROVEN to be defective or not fit for purpose when received. In which case an independent third party expert report should be submitted by a suitably qualified party.

Refund policy: Full refunds will only be given where the product does not meet the specified shielding levels. In this case an independent third party test report must be submitted with the return.

Defects: EMF Canopies and canopy materials by their nature can have marks or rough threads or uneven surfaces. Where a canopy has visual defects that are not deemed by EMF Shielding Australia to affect the performance of the canopy, returns will not be accepted. Where the level of defect is substantial, but does not affect the perfomance of the canopy, then the customer will be offered (by agreement with EMF Shielding Australia) the defect to be rectified. If this is not possible then a replacement will be offered (this does not apply to bespoke or special canopies).  In the case of bespoke canopies, rectification or modification will be offered unless the feature has been previously agreed either verbally or in writing in communication with EMF Shielding Australia. If the 'defect' has been notified to the customer and the 'defect' is deemed acceptable by the customer, EMF Shielding Australia cannot be held responsible for subsequent rectification or modification.

Returns address - PO Box 187 Kenmore QLD 4069, Brisbane, Australia
Please note - ITEMS WILL NOT BE REFUNDED IF RETURNED TO ANY OTHER ADDRESS
Returns / refunds must be discussed and agreed upon first with a customer service representative.
There may be an administrative charge for returns.

The purchaser is responsible for return freight and consignments sent freight-forward will not be accepted.

The limit for returns is 7 days after order, or in line with Internet Commerce trading Laws 'cooling off' period. 

   

Warranty Claims

Australian Law will apply at all times and to the absolute exclusion of any local, state, federal or national statutes, laws or regulations applicable in the purchaser's country of residence or the destination country to which the goods were consigned. Goods returned due to manufacturing defects will be replaced with those of the same size. The purchaser is responsible for return freight and consignments sent freight-forward will not be accepted. EMF Shielding Australia will pay freight charges for replacement goods supplied under this warranty.

  

EMF Shielding Australia Privacy Policy

  

Introduction

EMF Shielding Australia regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all EMF Shielding Australia users, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact EMF Shielding Australia at +61 (0) 730 884 310.

Collection of Information

In order to use the EMF Shielding Australia website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by EMF Shielding Australia is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from EMF Shielding Australia customers is required in order to provide you with our products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at info@emfshieldingaustralia.com.au

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@emfshieldingaustralia.com.au

 

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

  

Communications

EMF Shielding Australia uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@emfshieldingaustralia.com.au

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

EMF Shielding Australia may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other EMF Shielding Australia does not share any information with third parties for any unknown or unrelated.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the EMF Shielding Australia site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of https://emfshieldingaustralia.com.au

 

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.